Fuse Dental Office Manager Article

As a front office manager, it goes without saying you’re often multitasking. In addition to all your other responsibilities, you’ve got a steady stream of patients arriving, calling, and stopping on their way out to make a payment or schedule a new appointment.
 
When you are interrupted with a new request, instead of jotting it down in a note while you finish the initial task, you can simply open another tab, complete the new request in real time, then hop back over to the original tab to finish. This shortens the wait time for everyone, and helps you stay more organized and gives you time to catch your breath as well.
 
Another huge time-saver is the ability to scan documents directly into Fuse. No need to save to your desktop, import, export, etc. when you have new patient forms, insurance forms, or any other physical documents.

Whether asked to report on a specific set of KPIs, track case acceptance, or your collection at checkout, the data is already waiting for you in the form of easy-to-read charts and images. Any time you need to pull together a set of performance data, your practice-at-a-glance dashboard has you covered with simply presented, easy-to-understand metrics.

WalkMe also is invaluable to existing team members. So much so that you may never again need to drop what you’re doing in order to help your team find information or navigate the software. If anyone needs a reminder on how to complete a task within Fuse, they can launch the WalkMe guided resources, search for the task they need to complete and WalkMe will guide them step by step.

Because Fuse is cloud-based, all you need is an internet connection to get things done. Even if you’re away from the office, the information you need is just a few clicks away. Finish a task, answer a question, or reschedule an appointment from wherever you are.

The patient management smart screen is the ultimate productivity enhancer. On one screen, access all information pertinent to a patient. Everything from clinical history to account balance to past and upcoming appointments is easily accessible, enabling you to answer virtually any questions a patient may have without the clicking, searching and digging of the past.

And with the patient communication center, you’ll have a comprehensive record of calls, emails and messages for each patient, eliminating both duplicate and missed communications.